Customer Feedback

Your Name

Your Email

Company

Where are you located
VICNSWACTQLDSAWANTTASOther

SALES

How do you rate the availability of staff to answer your phone enquiries?
PoorNot GoodAverageGoodExcellent

How would you rate the knowledge of sales staff?
PoorNot GoodAverageGoodExcellent

How would you rate the friendliness of our sales staff?
PoorNot GoodAverageGoodExcellent

How would you rate the accuracy of our sales staff?
PoorNot GoodAverageGoodExcellent

Overall, are you satisfied with the service provided by our sales staff?
YesNo

Product Information

Do you use AAD's catalogues?
YesNo

How relevant and up to date would you say our information is?
PoorNot GoodAverageGoodExcellent

Are you satisfied with the current level of cataloguing/ product information available?
PoorNot GoodAverageGoodExcellent

Overall, how would you rate AAD's catalogues and product information?
PoorNot GoodAverageGoodExcellent

Products

How would you rate the availability of AAD's stocked products?
PoorNot GoodAverageGoodExcellent

How would you rate the quality of AAD's products?
PoorNot GoodAverageGoodExcellent

How would you rate the range of products offered by AAD?
PoorNot GoodAverageGoodExcellent

How would you rate the pricing of AAD products?
PoorNot GoodAverageGoodExcellent

Overall, are you satisfied with AAD's product range?
YesNo

Delivery

Would you say AAD's delivery/pick up service is:
PoorNot GoodAverageGoodExcellent

When the products are delivered would you say the product packaging is:
PoorNot GoodAverageGoodExcellent

When you receive an order, would you say the order is accurate?
PoorNot GoodAverageGoodExcellent

How would you rate the timeliness of the delivery of products?
PoorNot GoodAverageGoodExcellent

Overall, are you satisfied with AAD delivery options and service?
YesNo

Marketing

Do you regularly receive promotional information from AAD?
YesNo

How would you rate promotions offered by AAD?
PoorNot GoodAverageGoodExcellent

Would you like to see more promotions, product info, bulletins etc from AAD?YesNo

Do you receive AAD's monthly newsletter & 5. How would you rate the newsletter content?
PoorNot GoodAverageGoodExcellentDon't Receive it

Overall, are you satisfied with the level of marketing material supplied by AAD?
YesNo

Additional Comments